Payments are due on the 1st of each month via autopay in US dollars through Stripe. We accept all major credit cards and ACH. Stripe is a

If you start after the first of the month, a prorated amount will apply. The next month will be billed as usual. Please note that no payment plans are available. 

We ask that families prioritize tutoring and try, whenever possible, to avoid scheduling conflicts with tutoring. And we also know that juggling schedules is tricky! Our rescheduling policy allows you to reschedule up to 25% of your sessions each month, provided you give at least 24 hours notice (less notice if your child is sick). For example, if you have 4 sessions a month, you can reschedule 1 session. Rescheduled sessions must be used within the same month without prior approval. If your tutor needs to cancel due to an emergency, they will arrange a makeup session based on mutual availability.

If your child is late, the session will still end at the scheduled time. We cannot extend the session beyond the original end time.

Our agreements are month-to-month. To cancel for the upcoming month, you must notify us at support@freedommathematics.com on or before the 25th of the current month. No refunds will be provided, and any unused sessions within the month will be lost.

We schedule one week off each quarter. No sessions will be held during the last week of December, the third week of February, and a Spring Break selected by your tutor. If you choose summer tutoring, we are off the last week of August. If your breaks do not coincide with ours, then you can choose to have a regular session during your break to maintain consistency or use a reschedule. 

Sessions on national holidays are up to the tutor’s discretion. If the tutor is unavailable on a holiday, your session will be rescheduled without counting toward your monthly reschedule limit.

No, we do not offer refunds.

We have a dedicated support email for our tutors and families as well as our regular office phone number.

support@freedommathematics.com

774-224-9567 (text or call)

Each tutor also has a direct contact phone number and email address you will receive once you are placed with that tutor.